Maximize Mobile Flexibility for Corporate Liable and BYOD Environments…
Mobility is an ever evolving and changing environment; even social and cultural changes can have an effect on the mobile environment. An enterprise solution is no longer just as simple as allowing employees to go out and just ‘do their own thing’ through expense report reimbursement. Company support is expected and the organization can lose security, control, and financial visibility – but not the liability and accountability. It is also challenging to establish the right amount of reimbursement in this continuously changing environment. These are some of the reasons why Tellennium has developed a dual tiered support structure for our Mobile Optimization and Management (MOM) service – Device Management and Account Level Optimization
We find that our clients struggle to keep up with the myriad of different mobile devices throughout their company – whether they allow the employee to ‘bring your own device’ (BYOD) or the devices are company provided. The challenges range in scope –
- Changing Technologies
- Plan Changes
- Pricing Changes
- A/P Coding
- New Hires
- Bring Your Own Device (BYOD)
- Carrier Changes
- Coverage/Service Issues
- Device Replacement
- International Options
Just to name a few….
In this ever growing market of mobility and different company device models, our clients need a single secure place that they can access and manage all of their mobile devices within – our solution TIMS. Tellennium Integrated Management System (TIMS)™ is our SaaS based comprehensive web based repository of all mobility device information. It is an in-depth comprehensive repository of each device inclusive of vendor, account number, owner, product detail, individual contract terms and plan information.
We also have the ability to provide a Mobile Store that is customized for each client and allows their employees or designated purchasers the ability to select from a predetermined inventory of approved devices within corporate policies thus maintaining a streamlined, efficient process for ordering and upgrading within the safe confines of our client’s set policy.
Account Level Optimization
In addition to a completed inventory of all mobile devices and the ability to customize a ‘mobility store’ for each client, TIMS also provides a device level discrepancy indicator that allows our trained mobile account specialists to investigate and determine the appropriate resolution steps. Our trained specialists continually assess each account and work with each applicable carrier to determine the best rates or rate pools for each organization’s needs-thus taking the time consuming responsibility of plan management off of our clients.
Monthly reports encompassing a myriad of organizational hierarchal views including individual user level detail are available so your company will always understand what your expenditures are – the reports can also be customized based on the needs of your organization.
Our mobility specialists act as your constant cost recovery auditors and service saving consultants thus saving you hundreds of hours, so your team can focus on business critical issues. Our mission is to assist you and ensure you do not pay more than you need to pay each day, every day.
If you don’t believe us – ask our clients! We average 28% cost recovery and savings for our clients. We also guarantee it!
ROI Guaranteed: Tellennium will contractually guarantee our invoice management fee will be fully offset by the audit and optimization saving/recovery results generated within the contract term or you don’t pay anything over the amount recovered/saved.
Satisfaction Guaranteed – ‘No Penalty Back Out Clause’: You always have the option to leave us at any time, without penalty.