Tellennium's Integrated Management Solution Tellennium's Integrated Management Solution (TIMS) not only effectively addresses the burden of reviewing and verifying vast amounts of telecom expense data into an accurate and more manageable process (Telecom Expense Management) but also includes an integrated move/add/change and asset management component. TIMS can also be combined with any of Tellennium's objective services. Tellennium takes the inaccuracies and expense associated with telecom charges and time involvement into an accurate, cost-efficient process that literally pays for itself. Our flexible integrated management solution is designed to reduce the amount of time involved in processing invoices while centralizing and improving the overall manageability of all telecom expenses and processes. TIMS instantly addresses the manageability issues of telecom vendor and carrier expenses by providing automated reporting tools to identify areas of concern, variances, and abuse. With the click of a mouse, reports can be accessed from anywhere in the world to obtain charges, circuit information, actual invoices and more. We can also apply our telecom professionals to the process, providing a higher level audit and optimization of your telecom expense data and processes. We evaluate your carriers, networks and equipment, and make recommendations to improve your company's overall productivity and efficiency - a process that is currently averaging 28% in credits and savings for our clients. And multiple service packages are available that best fit any enterprise-wide need including moves/adds/changes; help desk, order tracking and more.                             Statistically Speaking According to CFO Magazine, three key reasons why industry, government and education outsource telecom expense management services are: 1.) Fraudulent billing - Estimated to cost carriers $143 billion a year. 2.) Customized carrier contracts - Resulting in money spent on services or minutes never used. 3.) Most businesses have no processes in place to verify what they spend on telecom services, with whom, and      how. The fact is most organizations have a mountain of telecom invoices that are received every month to the tune of being the third largest expense for the organization. Telecom expenses include local, long distance, wide area networks, wireless, and equipment. These expenses come in the form of paper invoices as well CDs many with a minimum of 25 reports that have no correlation to what is needed for a proper evaluation. Most of the individuals that sign off for payment wear thirty other hats and do not have the time to investigate every individual charge. Many questions arise as to how efficient the management of telecom expense is for an organization: Are all of these expenses being monitored for accuracy of changes that are made? Are the rates that are being billed accurate with current contracts and rate tarriffs? Are there any fraudulent charges? What are the variances in usage? What are the effects of these variances on rates? Are all services that are being paid for in use? Is the organization paying for someone else's expenses? How long does it take to refer back to a previous invoice or charge to investigate it? Are there any other designs or plans that may work more efficiently? Is there an experienced objective resource for ideas and change? How efficient is the internal approval process? Are there ever any late fees? Are there any SOX requirements? What is the cost of processing these expenses for payment? Is there an inventory of all devices and circuits readily available? How are trends measuring up to the budgets and forecasts? How long does it take to prepare a budget and how accurate is it? There is a solution that positively impacts every question and is guaranteed to do so. Tellennium's Integrated Management Solution - Comprehensive Verification of all telecom charges - companies rarely have the means and processes in place to verify all   charges. - Accountability in the form of itemized management reporting that consolidates, sorts and drills down to   specific departments, work groups; even individual cell usage. - Centralized management and control of telecom expenses. - Asset Management of all telecom related assets. - MACS Management to process and verify all charges associated with moves, adds, changes, and service   related items - Invoice Imaging included in the process and fully integrated with all management reports. - Savings in Time & Effort in areas such as Accounting, Accounts Payable, IS personnel – with no impact on   in-house management software. - Savings in Recurring Expenses – Tellennium is currently averaging 28% in savings/credits for our customers, positively effecting corporate net income. - Monthly, YTD and Historical Documentation - timely, comprehensive information easily accessible to your   entire management team right from a secure web-site. - Hierarchy of access based upon login credentials - A continuous evaluation of technologies, processes, usage and design.                             How do the statistics relate to your organization? - According to the Aberdeen Group, a leading IT marketing analysis firm, the average Fortune 500 Company   processes more than 15,000 telecom-related bills per year and the average mid-market - approximately   3,000 a year. How many invoices do you receive? How many pages are associated with each invoice? How   many charges are included on each page? Is it complex and complicated? - Up to 85% of mid market company telecom bills are paid in full and are not audited by the organization. What   effect does this have on the organization? Is there an actual experienced team in place to audit your telecom   billing? - For bills that are validated, billing analysts most often examine just a small subset of invoices associated with   the largest spending. How much is being missed in the audit process? In addition to auditing, is the team that   is most familiar with the charges also researching better and more efficient communication methods? - Billing analysts spend an estimated 20% of their time identifying the billing issue and 80% of their time   validating to resolve it. Ever contacted a carrier regarding a billing issue? How pleased were you with the time   and effort? Did it ever actually get resolved? How much was the total cost to bring a resolution to fruition?                             Tellennium is here to help. We have the expertise, the technology, and a proven process guaranteed to make organizations more efficient and better informed.                             Contact us for more information and to schedule a demonstration. Contact Us | © Tellennium Inc. 2008